Secure Messaging

August 09, 2018 | 2 Minute Read

Kathy Mancini

Now that data privacy has become of paramount importance in light of recent data breaches, Computer Fulfillment has implemented secure messaging using mimecast, a leader in secure messaging solutions.

We have been working with all partners where we transfer data to implement a secure FTP solution to replace the sending of data files as email attachments.  However, this is not available in all cases.  In those situations, Computer Fulfillment will use secure messaging when sending any personal information or password information via email.

With mimecast Secure Messaging, users can easily send and receive protected messages without the need for additional hardware and software for senders and recipients. Protected messages are sent and received via the secure email web portal, ensuring that sensitive information never leaves the Mimecast cloud.

When your contact at Computer Fulfillment indicates they will be sending (or have sent you) a secure message, you should be on the lookout for an email from CF Administrator (be sure to whitelist administrator@computerfulfillment.com in your spam filter to be sure you receive these emails).  Click HERE to see a sample of the message you will receive.

This message contains a link to read the secure message that was sent to you.  Click HERE to see a sample of the Secure Messaging Login Portal.

You will be asked to enter your email address, then be asked to provide a password.  If you have never logged into the portal OR you have forgotten your password, simply click on the Forgot Password link.  Click HERE to see a sample of the process when you click on Forgot Password.

Once you have successfully logged into the Secure Messaging Portal, you will be able to review the secure message.  If you wish to reply to this message, simply click on the Reply button to respond.  Click HERE to see a sample of the Secure Message Portal.

While this presents extra steps for these types of emails, this ensures that personal information of your customers is transferred securely and reduces the chances of data breach.   If you have any problems, please contact Computer Fulfillment for assistance.