How To Cancel An Email Message In MediaView
Canceling A Scheduled Email Message
Oh, no! You have prepared and scheduled an email message and, out of the blue, someone informs you that another story or advertisement needs to be added! Don’t worry - as long as you’ve left yourself enough time, there’s no need to panic.
Contact us at support to access the QuickSheet giving you easy-to-follow instructions on how to cancel a send. We recommend you bookmark this for future use. When you have to update a scheduled message, you’ll want to be able to access this information quickly!
An important reminder: it is always best practice to leave some time between when you schedule your messages and when you actually want them to go out just in case you need to make changes. If you do not leave yourself a bit of leeway you will find that it is nearly impossible to stop a message from going out once it begins to deploy.